DVPRO’s 3-Part Services Package

 Live Support

Our standard live support is available Monday through Friday from 9:00am to 5:00pm. We are here to answer questions you may have about the operation of your site, e.g., how to access your CMS, how to modify pages, or for help with email. 

Sometimes you need help on after hours or on weekends. Our premium service provides support for you any time you need it.

 Security & Maintenance

Our security and maintenance support includes:

  • Monitoring of your site 
  • Updating all site software including the framework, themes, and plugins
  • Daily database backups, including critical files that allow full recovery
  • Adding necessary security modules to enhance resistance to invasion
  • Regular hack scanning and fixes for security breaches

Content Creation

Whether it be weekly or monthly, from time to time you may need something new for your site. Wouldn’t it be good to know that you can simply call us and the new content will be placed on your site?

Our web options include up to 4 hours of content creation services per month*. This means you you can direct us to add new pages, change a logo, add new graphics, add a social media link, add some SEO keywords, or any other web service you want. You can even use the time to have us produce a video for you.

DVPRO’s Service Package Options

Our Basic Web Services Package is only $95 per month, and includes

  • Monday – Friday Email Support
  • Security & Maintenance
  • 1.5 Hours Content Creation*
  • Hosting

Our Professional Web Services Package is only $235 per month, and includes:

  • Monday – Friday Live Support 
  • Security & Maintenance Package
  • Content Creation Package – 2 hours*
  • Hosting (non secure)
  • Domain renewal

Our Premium Web Services Package is only $350 per month, and includes:

  • Full live Support Package Monday – Friday and After Hours Emergency Support via trouble ticket with 4-6 hour response
  • Security & Maintenance Package
  • Content Creation Package – 3 hours*
  • Weekly comprehensive tracking report on visitors to your site
  • Domain renewal
  • Secure hosting – dedicated IP and SSL certificate
If you have additional sites, add $120 per site.
 
Call 360 939-0900 or sign up below.

No Package Option? 

If you do not wish to sign up for any package, we will continue to host your site at the current rate without monitoring, backup or content service. After June 15th 2012 you will be responsible for all of your site’s maintenance, backups, monitoring and upgrades**.

If you have a problem with your site and require assistance, our support is available à la carte for $125/hour. Our recent experience indicates that it takes up to 5 hours to correct or recover a website that has been compromised.

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